Services

What do we do?

Our clients are investors, hotel owners and hotel operators, property developers, retailers and entrepreneurs. Besides providing our clients with tailormade solutions, we also develop and operate boutique hotel operations with our own team.

Having worked on numerous projects in Europe, the Middle East and Asia, recently we have started taking on several exciting new challenging prospects in Central America. We develop and implement hospitality strategy as well as hotel and F&B concepts. We take a all-encompassing approach and take into consideration branding and operational efficiency in everything we do. The end goal is always to deliver a best-in-market guest experience.

strategy development

Strategy development is a crucial aspect of achieving sustainable growth and competitive advantage in today's dynamic business landscape. It encompasses a range of services aimed at analyzing, planning, and executing strategies to maximize organizational performance and market success. From business audit and analysis to strategic partnerships, each component plays a vital role in shaping the trajectory of a company's success.

Hocrea’s strategy development services encompass a wide range of activities aimed at guiding businesses in making informed decisions, seizing opportunities, and overcoming challenges to achieve their long-term goals and success in the market. Whether it's analyzing market dynamics, refining brand positioning, or forging strategic partnerships, effective strategy development is essential for driving sustainable growth and staying ahead of the competition.

  • Business Audit & Analysis

  • Market Research | Global Benchmarking

  • Corporate & Portfolio Strategy

  • Brand Strategy

  • Marketing Plan

  • Guest Journey Strategy

  • Activation Programming

  • Strategic Partnership Strategy

concept development

Hocrea concepts are integral to creating unique, compelling and profitable hospitality experiences. We take a multidisciplinary, holistic approach to crafting concepts that resonate with target audiences, differentiate offerings, and drive business success. From business audit and analysis to menu architecture, interior design direction and service style, each aspect contributes to the creation of cohesive and exceptional guest experiences in a competitive hospitality landscape.

  • Business Audit & Analysis

  • Market Research

  • Positioning Statement

  • Brand Strategy

  • Menu Architecture

  • Space & Function Planning

  • Direction on interior design, table-top and uniform

  • Guest Journey & Activation Programming

  • Go-to-Market Strategy

project management

Hocrea’s project management services go beyond merely providing plans and visions; we take full responsibility for coordinating your project alongside your team, allowing you to maintain focus on your day-to-day business operations. With our expertise, we ensure seamless execution and successful completion of your project, from inception to turn-key delivery.

You can trust us to navigate the complexities of your project and deliver results that exceed expectations. From contract negotiation to OS&E procurement and recruitment, we provide end-to-end support to ensure the success of your venture. Let us be your partner in realizing your vision and achieving your business goals.

  • Project Coordination

  • Contract Negotiation

  • Training & On-boarding

  • OS&E Procurement

  • Recruitment

operations management

In the vibrant and competitive hospitality industry, delivering exceptional guest experiences is paramount. Hospitality operations management services play a pivotal role in ensuring seamless and efficient operations across various segments of the hospitality sector, including hotels, resorts, restaurants, event venues, and more.

Hocrea is directly involved in operating several hospitality business. The hospitality operations management services encompass a wide array of functions aimed at optimizing every aspect of the guest journey, from reservations and check-in to dining experiences and housekeeping. These services are designed to enhance guest satisfaction, improve operational efficiency, and ultimately drive profitability for hospitality businesses.

  • Guest Experience Enhancement

  • Reservation & Revenue Management

  • Front-Office Operations

  • Food & Beverage Management

  • Housekeeping & Maintenance

  • Staff Training & Development

  • Health & Safety Compliance

brand development

We’re all about making you shine – visualizing and executing exceptional creative projects for you and your brand.

Good design is fun, lively, sometimes surprising and different, yet smart and always eye-catching. Good design, refers not only to looks, but how the viewer feels when interacting with the design, how it satisfies a need, how it is relevant today.

We are providing original solutions that make our clients feel good, making them confident in identifying with the creative result presented.

  • Graphic Design

  • Branding & Identity

  • Desktop Publishing

  • Marketing Communication

  • Photography

  • Creative Consultancy